IVR Payments/Billing - an added advantage of using JunglePay

Nowadays there is hardly any customer-oriented business that hasn't made transition from the manual operations to the IVR (Interactive Voice Response). IVR is a fully integrated fast and easy processing billing system that accepts credit or debit card payments through phone where the interaction with the customer is made using a touch tone phone even on the move without any computer and internet connection. When you call your bank or call any other company to pay for the services, majority of them will be using IVR as the ultimate solution for the customers to pay their bills or clear their dues and even reporting any misuse or loss. It is Simple to Use - Fully automated and Easy-to-follow recorded instructions. Whether its an airline company, a mobile company or a pharmaceutical company, just about every company is using IVR to access company phones or to route calls to specific extensions as it saves time and money that would otherwise be spent on hiring employees, which is indeed the one of the biggest advantages of the IVR billing making it a smart and efficient work-around.

Benefits of IVR Billing systems:

A secure data environment.

Payments can be processed 24/7

Payment transactions can be self-managed, thus reducing expenses

More than one language platform.

Greater scalability reducing on-hold times.

Lower operating costs

Increase revenues

IVR Provides a Professional Interaction Point

In developing countries, where internet and PC penetration is low, IVR payment gateway can help grow e-commerce as owning phone is cheaper than owning a PC and internet connection. Also, internet connection may not be available at all places all the time. So, people can use their mobile or land line phones to make payments using IVR payment gateways.

JunglePay provide its users with the option of IVR payments so that users can have a hassle free payment experience along with a splendid on-line shopping experience. An IVR system can be made available 24 hours a day to carry out the transactions, answering customer queries and helping customers with simple tasks, thus providing greater flexibility. We use industry standard components in building our IVR solutions. Our IVR solutions are robust, reliable and readily expandable in a dynamic business environment.

Taking into account the pace at which the mobile industry is growing, now almost 90% of the American adults are using mobile phone and it has become an essential part of their lifestyle. As so many people are closely attached to their mobile phones – a recent study found that one in three mobile phone users check their mobile phone every hour. So it is eminent for the merchants to use the IVR Billing options to convert their sales. You can count upon the JunglePay's IVR payment solutions to increase your ROI. We provide your customers with a self-service payment option that fits their fast paced, mobile-infused lifestyle. And you get lower billing costs, faster payment and the benefits of automated processing. Moreover, IVR automation provides access to smart payment information verification and fraud-prevention tools as well. In other words, it’s the perfect billing medium for today’s massively mobile world. We understand that how important is the on-line billing solution for your business, and we provide anytime support and maintenance service so that your IVR is working all the time and helping you to convert the sales.